2025 has been one for the books at flatfair. From launching new products that landlords love to helping tenants save serious cash and navigating one of the biggest shake-ups in renting in years, we’ve been on quite a journey. So, just like your favourite end-of-year playlist, here’s our flatfair Wrapped, all the highlights, wins, and moments that made this year great.
What we launched, built and delivered 🚀
This year wasn’t just about getting things done — it was about doing them in a way that makes renting fairer and easier for everyone.
- Launched Deposit Boost, giving landlords up to five extra weeks of protection with zero added admin — because no one needs more paperwork.
- Expanded No Deposit, helping tenants save a collective £18 million in upfront costs.
- Tenants saved an average of £1,258 by choosing flatfair No Deposit instead of a traditional cash deposit — money they can spend on real-life things (sofas, snacks, new plants, etc.).
- Provided landlords with over £44 million in total protection, helping them feel more secure and supported.
- Fully integrated with Street and Apex27 CRMs via GlueDog for faster, smoother deposit and protection management across our partners.
- Supported agents ahead of the Renters’ Rights Act changes coming into force on 1 May, including helping them adapt to the ban on multiple months’ rent upfront with tools like Tenant Guarantor.
- Welcomed new partners and signed a total of 19,624 units across six BTR operators and 48 letting agents — a huge vote of confidence in what we’re building together.
- Welcomed 14 new members of the flatfair team, bringing fresh energy and ideas to every area of the business.
- Collected circa £100k of appointed charges established to support fair end-of-tenancy outcomes.
- Our customer support team handled 45,000 tickets and delivered a 97% positive rating — huge thanks to the team for making this happen.
- We finished the year named on The Sunday Times Best Places to Work 2025 list, which was a pretty great early Christmas present.
Moments that mattered 🚀
If 2025 had a soundtrack, it might look something like this:
January–April: We kicked off the year with a bang, rolling out Deposit Boost and watching No Deposit continue to save tenants tens of millions.
May: The Renters’ Rights Act changes landed and we were right there with agents to make sure they felt confident, compliant and supported.
Summer & Autumn: Integrations went live with key CRMs, bringing even more automation and simplicity to deposit and protection workflows.
End of 2025: Recognition came in the form of The Sunday Times Best Places to Work, proof that a brilliant product starts with a brilliant team.
Partners, agents, landlords, tenants, team members, big or small, every part of flatfair’s community played a role in making 2025 a year to remember. Whether you saved money, protected your property, joined the team or simply shared your feedback, thank you.
We’re heading into 2026 energised, inspired and ready for whatever comes next. Here’s to another year of fairer, smarter renting.