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👉 Register now to secure your place and join the conversation on how to future-proof tenancy risk.
As the UK rental sector continues to evolve, letting agents are being challenged to rethink how tenancy risk is managed. Regulatory reform, shifting landlord behaviour and changing tenant expectations have fundamentally altered how people rent — and traditional cash deposits are no longer keeping pace.
To explore what this means for agents on the ground, flatfair is hosting a live webinar, Beyond the Cash Deposit: How to Future Proof Tenancy Risk, on Tuesday 11th February at 11:00am.
Hosted by Emma Parsons, Sales and Partnerships Director at flatfair, the session will feature guest speaker Bex Hetherington, Head of Operations at build-to-rent operator Native Communities, who will share practical insight from a sector designed around longer-term occupation and customer experience.
With smaller landlords continuing to exit the private rented sector and rental supply tightening, longer tenancies and sustained affordability pressures are becoming the norm. Against this backdrop, the webinar will examine why cash deposits — built for a more transient market — are increasingly misaligned with today’s realities, particularly at move-in and end of tenancy.
The discussion will focus on how agents can balance tenant accessibility with robust landlord protection, without relying solely on a single lump-sum deposit. Drawing on lessons from the build-to-rent sector, the session will explore how risk can be managed across the full tenancy lifecycle rather than at just one point in time.
Key topics include:
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Why cash deposits are no longer fit for purpose
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The operational impact of disputes and delayed end-of-tenancy resolution
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How deposit alternatives and tenant guarantor solutions can work together
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What “good risk” looks like in a market shaped by longer tenancies
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What build-to-rent operators do differently — and why agents should care
The webinar is free to attend and open to letting agents across the UK.
👉 Register now to secure your place and join the conversation on how to future-proof tenancy risk.
