Innovating PRS: How urbanbubble and flatfair Enhance Tenant Satisfaction

In today’s fast‑moving private rented sector (PRS), tenants expect more than just four walls and a lease. They want confidence, choice and a smooth move‑in and ongoing living experience. At flatfair, our mission has always been to modernise renting by reducing friction and giving tenants and operators smarter tools. That’s why our partnership with urbanbubble is so exciting.

urbanbubble has built a reputation for strong property management, achieving an 87 % resident recommendation rate and winning four “Awards of Excellence” from HomeViews in 2023. Their focus on proactive maintenance, clear communication and legal compliance underpins how they deliver a far better service.

By teaming up, flatfair and urbanbubble bring together two powerful capabilities:

• Reduced upfront costs & choice for tenants – Our deposit‑alternative model means renters have the option to move in with a significantly lower upfront outlay, rather than the traditional five‑week deposit. For example, in 2024 we saved tenants over £16.4 million in move‑in costs across our partner base.
  
  
• Better operational efficiency & peace of mind for operators – urbanbubble benefits from flatfair’s integrated platform (referencing + deposit administration) which ensures fast onboarding, fewer manual processes and better compliance.

Together, this partnership means tenants in urbanbubble‑managed developments can enjoy smoother move‑in journeys, more financial flexibility and a team behind them that’s focused on living experience. For operators and landlords, it means happier residents, lower risk and stronger reputation.

To sum up: innovating the PRS isn’t just about technology, it’s about aligning incentives, enhancing service and empowering tenants. With flatfair and urbanbubble working side by side, we’re setting a new benchmark for what renting should feel like: fairer, smarter and more human.